© 2018 EBONY & WILLS DESIGNED BY LAKES DESIGN

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Ebony & Wills

Windermere,

Lake District,

England

CONTACT US 

 

Have any questions or concerns ? We’re always ready to help!

 
 
How do I track my order?
 
Ebony & Wills orders, if they are in stock are shipped within 48 hours but please allow 5 working days to receive your order. If your order is bespoke and hand made it can take up to 2 weeks to be made. Tracking details will be sent to you so you can keep up-to date with your order and the delivery date..

What are your delivery options?
All Ebony & Wills products are delivered using a reliable courier company.
How do I return an item?
All Ebony & Wills products are bespoke and made to fit your dogs measurements so unfortunately unless their is a fault we do not accept returns.

How can I contact your couriers?
 
Once your Ebony & Wills order is out for delivery you will receive a text message with delivery details and options to contact the couriers. 

 

Do you provide International delivery?
All Ebony & Wills products can be shipped internationally.

 

What is your returns policy?
In the unlikely event your Ebony & Wills order is faulty we request you send the product back in its original packaging. Once we have received the product we will either issue a full refund excluding P&P or make a new product for you. ​​
 
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